Our Customer Service team is in the starting blocks and ready to help you. We can support you all around the world and adapt to your needs.
Among our services, we propose the maintenance and the repair of your equipment. Our Field Service Engineers (FSE) have a strong experience with E-beam accelerators, whatever the age and the version of your equipment. We are used to working on DPC-2000, Millenium, PLC version of control system.
We offer training sessions on your site. There are different trainings from the ab initio stage to the more experienced level. We adapt our session contents based on your needs. Organising special practical sessions regarding troubleshooting is our specialty, the Murphy session.
We have a dedicated service of dosimetry. We come to your site to perform the calibration and validation of your equipment. Based on the results, we can recalibrate your device.
We can manage the installation or relocation of your whole equipment. From dismantling to the acceptance of your equipment and products at the new location. You can count on the huge experience of our field team to help you with your project